Privacy policy

This Privacy Policy describes how ThinkFULL Holdings Inc. (“Company,” “we,” “our,” or “us”) collects, uses, processes, stores, and discloses Personal Information in connection with the A5 Journal mobile application and related services (the “App”). By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction and Scope

A5 Journal is a cloud-based digital documentation platform designed to provide structured, immutable, and time-stamped record-keeping functionality. This Privacy Policy applies to information collected through:

• The A5 Journal mobile application (Android and iOS);
• Associated web access (if applicable);
• Communications with users regarding the App.

2. Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual (“Personal Information”).

2.1 Account Information

When you create an account, we may collect:

• Name (if provided);
• Email address;
• Authentication credentials;
• OAuth provider identifiers (such as Google account ID, if used).

Authentication may be handled by secure third-party identity providers. This information is required to establish and manage user accounts.

2.2 User-Generated Content

The App stores content voluntarily submitted by users, including:

• Journal entries;
• Submission timestamps;
• Notebook titles and organization data;
• Uploaded photographs;
• Attached files;
• Voice-to-text transcriptions initiated by the user.

Journal entries are designed to be immutable once submitted and cannot be edited within the App. We do not review journal content except where necessary to comply with legal obligations or enforce our Terms.

2.3 Device Permissions

To enable core functionality, the App may request access to:

• Camera – to capture images for documentation;
• Microphone – to enable voice-to-text features initiated by the user;
• Device storage / files – to upload attachments selected by the user.

Access occurs only when triggered by user action.

2.4 Technical and Usage Information

We may collect limited technical data, including:

• Device type;
• Operating system version;
• App version;
• IP address;
• Authentication events;
• Crash diagnostics and error logs.

This information is used to maintain performance, reliability, and security. We do not engage in third-party behavioral advertising and do not sell personal data.

3. Legal Basis for Processing

Where required under applicable privacy laws, we process Personal Information based on:

• Performance of a contract (to provide App services);
• Legitimate business interests (such as maintaining security and improving performance);
• Compliance with legal obligations;
• User consent, where required.

4. How We Use Information

We may use Personal Information to:

• Provide and operate the App;
• Authenticate users;
• Store and organize documentation;
• Generate and maintain timestamped records;
• Enable attachment, export, and voice-to-text features;
• Process subscription access;
• Improve performance and reliability;
• Respond to user inquiries;
• Enforce our Terms of Service;
• Detect fraud, abuse, or security incidents.

5. Subscriptions and Payment Processing

A5 Journal offers subscription-based access, including trial periods. All subscription payments are processed by:

• Google Play Store (Android users);
• Apple App Store (iOS users).

We do not collect, process, or store payment card information. Payment data is processed directly by Google or Apple in accordance with their respective privacy policies. Subscription cancellation and billing disputes must be handled through the respective platform.

6. Data Storage and Security

User data is stored using secure cloud-based infrastructure providers necessary for operation of the App. These may include:

• Secure database and authentication providers;
• Encrypted cloud storage;
• Application hosting services.

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is entirely secure.

7. Sharing of Information

We do not rent or sell Personal Information. We may disclose information:

• To service providers necessary to operate the App;
• To affiliated entities of ThinkFULL Holdings Inc.;
• To legal authorities when required by law;
• To protect our rights, property, safety, or users.

We do not share journal content for advertising purposes.

8. International Transfers

Because we may utilize global service providers, Personal Information may be transferred to and processed in jurisdictions outside your country of residence. Such transfers are conducted in accordance with applicable privacy laws.

9. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing App functionality;
• Legal compliance;
• Dispute resolution;
• Enforcement of agreements.

Users may request deletion of their accounts. Upon verified request, account-level Personal Information will be deleted, subject to legal or operational requirements. Immutable entries cannot be modified once submitted. Exported files are no longer controlled by the App once downloaded by the user.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your Personal Information;
• Request correction of inaccurate data;
• Request deletion of Personal Information;
• Object to certain processing;
• Request data portability;
• Withdraw consent where applicable.

Requests may be submitted using the contact information below. These rights are subject to legal limitations.

11. Children’s Privacy

The App is not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware of such collection, we will take appropriate steps to delete the information.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date. Material changes may require renewed user acceptance. Continued use of the App after updates constitutes acceptance of the revised policy.

13. Contact Information

ThinkFULL Holdings Inc.